Field-Ready Services Built for Lenders
Two focused services that give Iowa lenders the on-the-ground intelligence and communication support they need to manage delinquent accounts and protect their personal property collateral.
Collateral Condition Inspections
When a borrower goes delinquent on a financed asset — a vehicle, piece of equipment, or other personal property — you need to know where it is and what condition it's in. We send a professional agent directly to the asset's location to document everything firsthand.
What Our Inspectors Document
Asset Location & Presence
We confirm the collateral is where it's expected to be and document its current location.
Overall Condition
Exterior condition, visible damage, wear, and any signs of neglect or misuse assessed and photographed.
Identifying Information
VIN, serial numbers, make, model, and any identifying markings documented to confirm the correct asset.
Damage & Deficiencies
Any damage, missing components, or conditions that affect the asset's value noted in detail.
Photo Documentation
Comprehensive photo set delivered with every report — no guesswork, just evidence.
Written Condition Report
Clear, structured written findings ready for your records and recovery decision-making.
Who Needs This Service
- Banks and credit unions with delinquent auto or equipment loans
- Lenders verifying the condition of financed personal property
- Collections teams preparing for repossession or recovery
- Servicers needing documented asset status before action
- Loss mitigation teams assessing collateral value and risk
Lender-Borrower Call Facilitation
Direct communication between lenders and delinquent borrowers can be difficult to coordinate — and even harder to document. We step in as a professional intermediary, scheduling and facilitating the call so both parties connect, communicate, and move forward.
How Facilitation Works
You Submit the Request
Provide borrower contact information and the purpose of the call. We take it from there.
We Coordinate Scheduling
Our team contacts the borrower to schedule a mutually available time for the call.
We Facilitate the Call
A Burris representative joins the call to facilitate, keeping the conversation productive and on track.
You Receive Documentation
Call summary and outcome documentation delivered to you for your records.
Why Use a Facilitator
- Reduces friction in difficult delinquent borrower conversations
- Ensures calls are documented and on record
- Supports collections and loss mitigation workflows
- Professional tone maintained throughout
- Frees your staff from coordination overhead
Ready to Get Started?
Tell us what you need and we'll get to work. Fast turnaround, professional results, Iowa coverage.